This month, the local Barnes and Noble - a place that, in the winter, I could reach via my electric trike - closed down. According to the employees, this particular Barnes and Noble was doing well - better, they said proudly, than the Barnes and Noble up in Altamonte Springs (which is still open). And presumably less well than the Barnes and Noble down in the Dr. Philips area. The store had originally benefited from being only the second major bookstore in the west Orange area. Once the Borders in Ocoee closed, it was the only major bookstore in the west Orange area, benefiting from the expansion of Winter Garden and Clermont and the quiet wealth of Windermere. The other bookstores are all twenty, thirty minutes away at best from this area - a Books-A-Million up in Leesburg, which is more or less the equivalent of the moon for me, and another one in Altamonte Springs - less moon like, but four buses is a bit much - and the previously mentioned Barnes and Noble. Some customers said they would trek there anyway. Others said they would use Amazon. No one, despite hopeful hints from Barnes and Noble employees, said they would use the Barnes and Noble website.

(This is more about physical bookstores than websites, but I'll say it here anyway: Barnes and Noble, speaking as someone with a Nook who really wants you to succeed, your website is very difficult to search/browse through, both online and through the Nook, and Amazon's recommended feature leaves yours far behind. Kobo is sending me better, more targeted emails and I don't even visit their site. I'd work on this.)

Apparently, the company behind Forever 21 agreed to pay three times the rent that Barnes and Noble is paying. The outdoor mall management loved this idea. Barnes and Noble balked at a rent increase, and here we are.

I'm not sure what, if any, effect this will have on that particular mall, which is an outdoor mall in one section and a line of huge, big block stores like Lowe's and Target in another section. Bitter Barnes and Noble employees claimed that the idea was to bring in more teenagers with the Forever 21. The place does seem rather short of teenagers, but then again, I'm usually there on weekday mornings in winter, not a peak teenager shopping time, so it's entirely possible that in the afternoons, teenagers pop up everywhere, eager to spend. Or not. What seems to be more of a concern, specifically to the employees of the Bath and Body Works, was that Barnes and Noble tended to draw a relatively upscale crowd that was happy to wander over to Bath and Body Works and spend money there. Also, this now means that the Bath and Body Works people either have to cross a large, and, in the summer, painfully hot parking lot, or a six lane street in order to reach Starbucks, which means, they guess, they're stuck with Panera which isn't as good for coffee.

Which brings up another slight issue: that area did have three - count them, three - Starbucks in a very limited location: the one at Barnes and Noble, the one at Target, and the actual Starbucks just across the road. I wondered how sustainable that was.

Then again, this complex is located directly north of a very well to do area, and south of a patchily well to do area - some streets are very well to do indeed, and then there's my street, which isn't, but can afford the occasional stop at Starbucks, and east of a solid, rapidly growing middle class suburb. Who knows.

Anyway, everyone agreed that the Barnes and Noble was an anchor store that brought in customers, and was a place for people to meet, and study, and talk books, and this sucks, and the hospital going up across the street is not a substitute for any of this.

For me, this is personally painful for another reason: with the exception of my first months here, before I got my electric trike of awesomeness, it's the first time since I was 11 or so that I have not been able to get to a bookstore on my own. Granted, reaching one in a Connecticut winter was nearly impossible on a bicycle, but the bookstore was there, and I knew it was there, providing a certain comfort. Afterwards, I could always reach one. Two decent ones easily available my first year of college; three my last three years. Several in South Florida; several in Tokyo (overpriced English language bookstores, but definitely there. You can buy anything in Tokyo if you have the money.) The all too short lived Here Be Dragons bookstore, and this Barnes and Noble.

And now, without a ride, nothing but online bookstores. Which, for all of my severe addiction to the Orange County Library's ebook selection, just isn't the same. You can't feel a book on a website. I don't get the same sense of reassurance. Of home. Of books.

I'm going to be resenting this new Forever 21 for awhile.
Various news agencies are reporting that the busy Barnes and Noble at Union Station in Washington DC is about to close, reportedly because Barnes and Noble and the landlord have been unable to agree on the rent. This news of course has brought out the usual gulp will we continue to have brick and mortar bookstores in the future articles, all of which, I can't help noticing, continue to ignore the existence of Books-A-Million, as if the options for brick and mortar stores are Barnes and Noble and independent bookstores with nothing in between. I get that Books-A-Million is nowhere near the size of Barnes and Noble, but it does operate 250 stores and offers coffee, so let's give it some respect.

Anyway, I couldn't help thinking of the contrast between the closing Barnes and Noble store, by all accounts busy, popular, clean and filled with customers, and my local K-Mart.

For those who may be unfamiliar with K-Mart, it's a large box store on the same idea as Walmart and Target, seeking to occupy a niche slightly above Walmart and slightly below Target. It certainly achieves the goal of being below Target and rarely manages to be better than Walmart. My local K-Mart has exactly one advantage: it's about five blocks away from me, making it one of the few stores I can easily reach via trike or scooter. Yes, it's on the hideous State Road 50, the bane of my existence, but, and this is key, I don't have to cross State Road 50 to get there since it's on my side of the street and I can take a little side street, complete with a little pond that sometimes has ducks or egrets, which should, in theory, make it a very convenient place for me to do my shopping for staples.

In practice a trip more usually ends up like the one I took yesterday. I needed milk, cat litter, and toilet paper, all of which can be in theory found there. The cat litter and toilet paper were there, but the unit that usually contains the milk had been emptied of everything, including shelves. Undaunted, I picked up the rest of the stuff and headed to the register, only to find out that the registers weren't working. So I left with nothing.

This is sadly typical of a visit: various items which ought to be there (including, frequently, toilet paper and aspirin) are not there. The registers don't always work. What is there often has the wrong price on it or is in the wrong place. The clothes just look cheap, and are usually either of worse quality or in worse condition than what's available at the Goodwill in the same shopping plaza. The selection of DVDs and cell phones sucks. Customer service generally sucks, with employees just looking depressed. (The Goodwill in striking contrast has excellent customer service.) Part of the problem is store policy: if the item rings up at the wrong price, Target will usually just change the price right there, or sometimes send someone to check the price and then fix the price for you; Publix after checking the price will give you the item for free. This generally takes a couple of minutes, but otherwise not a big deal. K-Mart sends you to the Customer Service Desk, which is usually unstaffed; if it is staffed, changing the price still requires about three people to check it. The store is technically clean, but always seems to feel dingy.

It's almost always empty.

And yet it survives. Perhaps – probably -- because it's on the opposite side of State Road 50 than the Publix and the Target – making it slightly easier for disabled people and bicyclists and pedestrians to reach, and it does generally have a decent selection of snacks. Or perhaps because the rent is cheap, meaning that it can stay profitable even with few sales. Or perhaps because none of its corporate overlords have noticed.

But I couldn't help thinking: if a lousy economy and few customers and a ragged dingy appearance have not managed to close this place, shouldn't that mean that Barnes and Nobles can survive? Or are their corporate overlords just choosing more expensive rental places? The local Barnes and Noble is in a far, far nicer and better looking location than the K-mart, and I assume the rents reflect that. Or are their corporate overlords demanding a higher profit margin than whatever satisfies Sears/K-Mart?

I'll keep my fingers crossed for that local Barnes and Noble anyway, even if it does have more customers than the K-Mart.

#

In completely different news, this has been passed around the internet a lot already, but if you missed it, Games Workshop is claiming that writer M.C.A. Hogarth is infringing on their trademark "space marine."

I'll just let all the gamers here savor the fun that this is coming from the same people behind that model of originality and not borrowing from anyone ever: Warhammer.

October 2018

S M T W T F S
 123456
78910111213
14 151617181920
21222324252627
28293031   

Syndicate

RSS Atom

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags