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marinessYesterday's 800 number post office person told me during our conversation that she has a sister in a wheelchair and was therefore completely aware of why picking things up at a post office can be a problem. Conversation = calm and friendly.
Today, I didn't even have to explain to the Colonial Drive mail guy why getting there was a problem -- he goes there daily; he knew. Conversation = calm and friendly.
Today's 800 number post office person, though? Has not seen the location; does not use a wheelchair, and did not understand why going to a post office can be a problem. Conversation = started calm and friendly; rapidly sank to sarcasm on her side and hostility on mine.
It's a familiar pattern, alas, and not just for disability issues.
Today, I didn't even have to explain to the Colonial Drive mail guy why getting there was a problem -- he goes there daily; he knew. Conversation = calm and friendly.
Today's 800 number post office person, though? Has not seen the location; does not use a wheelchair, and did not understand why going to a post office can be a problem. Conversation = started calm and friendly; rapidly sank to sarcasm on her side and hostility on mine.
It's a familiar pattern, alas, and not just for disability issues.